77 Zoya Privacy Policy — How We Protect Your Information

77 ZoyaWelcome to . We understand how sensitive and valuable your personal information is. That's why this Privacy Policy is designed so you can clearly understand exactly what we do with your information.

This Policy 77 Zoya's website, mobile app, and all other digital services. This Privacy Policy takes effect the moment you use our platform or create an account.

Our core commitment is this — your information will never be sold, misused, or shared with unnecessary third parties. We only collect what we genuinely need to provide you with the best experience.

77 Zoya Information is collected in two main ways — directly from you, and automatically during your use of the platform.

Information you provide directly:

• Name, email address, mobile number, and date of birth.
• National ID number or passport details (for KYC verification).
• Current address and postal code.
• Payment method details — bKash, Nagad, or Rocket number.
• Messages you send through the support chat.

Automatically Collected Information:

• IP address and device type (mobile/desktop).
• Browser name and operating system.
• Which pages you visited on the platform and how long you spent on them.
• Betting history and transaction records.
• Login and logout timestamps.

Collected information is used strictly for the specific purposes outlined below. 77 Zoya Your data is never used for any other purpose without your permission.

• Account Management: To complete the registration, login, and account verification processes.
• Transaction Processing: To process deposit and withdrawal requests quickly and securely.
• Customer Support: To address your questions, complaints, and support needs.
• Security Assurance: To detect and prevent fraud, money laundering, and other unlawful activity.
• Legal Obligations: To comply with applicable laws and regulatory requirements.
• Service Improvement: To analyse usage patterns and further improve your platform experience.
• Promotional Communications: To send you information about bonuses and offers, with your consent.

77 Zoya Your personal information is never sold to advertisers or unknown third parties. Data sharing is limited to the following cases where it is necessary to deliver our services:

• Payment Providers: bKash, Nagad, Rocket — only the minimum information needed to process your transaction.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Law Enforcement: Upon receipt of a court order or valid legal directive.
• Technology Service Providers: Cloud hosting and cybersecurity providers — all bound by confidentiality agreements.

In each of these cases, only the minimum necessary information is shared, and third parties are required to comply with our privacy standards.

77 Zoya Uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Protecting Your Information 77 Zoya Has implemented multiple layers of security:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall & Intrusion Detection: Automated systems are in place to prevent unauthorised access.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Restricted Access Policy: Only authorised staff can access data, and only on a need-to-know basis.
• Data Backup: Encrypted backups are stored on secure servers.

We only retain your information for as long as necessary. Even after an account is closed, certain data may be kept for a defined period for legal reasons:

• Account information and KYC documents — 5 years after account closure.
• Financial transaction records — minimum 7 years (as required by financial regulations).
• Customer support communications — up to 2 years.
• Analytics data — typically deleted within 1 year.

Once the retention period expires, your data is securely and permanently deleted or fully anonymized.

77 ZoyaAs a user of , you have the following rights over your personal data:

To exercise these rights, support@77zoya.com. We typically respond within 30 days.

77 Zoya's services are intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If we ever receive information belonging to a minor by mistake, it will be deleted immediately. If you believe a minor is using our platform, please let us know.

For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:

• Email: support@77zoya.com
• Subject: Email us with the subject line "Privacy Request".
• Response Time: Typically within 2 business days.
• Live Chat: Live chat support available on the platform 24/7.

This Privacy PolicyAny changes to this will be communicated to your registered email address, and the "Last Updated" date at the top of this page will be revised accordingly. Continued use of the platform constitutes acceptance of the updated policy.